![]() Quality Performance is a commitment to excellence by each SRISOL employee. It is achieved by teamwork and a process of continuous improvement. We are dedicated to being the in providing quality products and services which meet or exceed the expectations of our customers SRISOL Quality Management System Purpose Assuring quality is a multi-functional effort covering many aspects of operations. It is a continuous process involving:
Product quality is maintained through systems of standardization and process control. Service quality covers all aspects of customer transactions and is ensured by the function that is providing the service. Both product and service quality characteristics are agreed upon by Srisol and the customer. The Quality management system is not a stand alone system. It is integrated with the groups policies, requirements, work practices and the high standards of Environment, Health & Safety, manufacturing, human resources and quality. Quality Performance is a commitment to excellence by each member of Team Srisol. It is achieved by teamwork and a process of continuous improvement. We are dedicated to being the in providing quality products and services which meet or exceed the expectations of our customers. Srisol has established quality measurement systems to measure its progress in continuous quality improvement. We monitor progress in each business segment thru external and internal customer surveys, auditing and organizational self-assessments, customer complaint and resolution systems, and statistical tools. All Srisol people play important roles in quality. To promote an environment where involvement, continuous improvement, and teamwork flourish, employees are encouraged to:
Customer Focus
Srisol views its product and service quality as being defined by its customers. We work closely with our customers to understand their businesses and their expectations. This close working relationship helps us to better meet our customers' expectations today and to anticipate and meet their future needs. |



